If you receive an incorrect item, please contact our support team within 24 hours of delivery. Share your order number and clear product photos, and we will arrange a replacement at no extra cost.
Can I exchange a product?
Yes, we offer product exchange if the item is unused, unwashed, and in its original packaging. Exchange requests must be made within 3 days of receiving your order.
What if the size does not fit?
If the size doesn’t fit, you can request an exchange for another size (subject to availability). Please check our size chart before placing your order to avoid issues.
How long does delivery take?
Orders are usually delivered within 3–5 working days. Delivery time may vary depending on your location.
Are your clothes safe for kids?
Yes, all our products are made from high-quality, kid-friendly fabrics that are comfortable and safe for daily wear.
How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS or email. You can also contact our support team for order updates.
Can I cancel my order?
Orders can only be cancelled before shipment. Once shipped, cancellation is not possible.